We've got a Dell computer, chuffed enough with it, and when they send you leaflets through, the images of the call centres on them all have 'Western looking' peeps but when you phone their helpline..it's based in India!
The only positive I can see is if it weren't for these jobs the alternative might be a sweat shop. But Dell who probably make a squillion a second, aren't doing it for that reason - dead cheap labour, and nothing else!
So I'm not giving Dell any points there, oh no. Or am I? Don't mean to...
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