I mean OVER zealous. Nothing wrong with wanting them to take the comments down - just don't expect it done the same afternoon! From a purely practical point of view, they're more likely to react favourable if approached calmly. No point getting their backs up by harassing them. People start to get unreasonable under such circumstances, making it less likely that you'll get the result you want.

We all want the same thing - it's just a case of how you go about getting it.