Resono wrote:
OT still...any gas engineer worth his salt or ACS for that matter,whether private company or British Gas(Transco)..especially the latter(who usually change meters), should phone ahead to inform any waiting customer of delays and/or cancellations...You are both eligible for a cash voucher as recompense for inconvenience as this procedure seems to have been ignored...I'd advise you to apply for this now stating times of promised appointment and non-appearance of said engineers.
...and thus the burden for any "compensation" will be passed on to the rest of the customer base - who had nothing to do with this - by way of increases in payments. I was once on a train from Plymouth to York that was delayed because someone had sadly decided that their stay here was at an end; the TOC had to go through the train with forms for everyone who wanted to claim for a delay that was no fault of the TOC. Life; what's it for?
Peace
Pilgrim
X
