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>...double glazing scallies...<

Had a phone call from one of those scallies last night; I used to ask them out to dinner but when no-one took me up on the offer I started shouting at them for intruding on my personal time :-) Now I just put the phone under a cushion and let them talk to themselves (did that once though but forgot about it and went to bed - do ya think it tied up their phone line for the night :-)

Tell 'em you're busy and ask for their number so you can ring them back later.
If they won't (they won't) ask for their home number.